Built for
Industry: Ecommerce & Retail · Delivered: AI Grooming-Preview Platform
Kodexia Answers 70% of Customer Questions on Its Own
Kodexia answers customers the moment they ask, any hour. It qualifies leads in chat, escalates the hard ones to a human, and shows what each is worth.
60% FASTER RESPONSES40% MORE CONVERSIONS70% USER RETURN RATE50% LOWER SUPPORT COST
The problem
Your customers ask at midnight. Your team answers at nine. By then the lead is gone.
Industry pain. Buyers expect an answer the second they ask, but no team can staff every hour, so after-hours messages go cold and leads buy elsewhere.
Kodexia's version. A trained AI assistant answers instantly around the clock, qualifies leads in your brand voice, and escalates cleanly when a question needs a person.
Want a 24/7 AI assistant that answers and sells while your team sleeps?
30 minutes. Bring the questions your customers keep asking and the leads you lose after hours. Walk out with a plan to put Kodexia to work on your site.
What's inside
Your customers get instant, accurate answers around the clock, and your team gets the leads ready to close.
Kodexia is a 24/7 AI assistant you train on your own content. It answers questions instantly, qualifies and converts leads in the conversation, personalizes every reply, plugs into the platforms you run, and surfaces the analytics that show what works.
Figure 1. Decima mobile health coaching pipeline, deployed on AWS US region with HIPAA-aligned data handling.
The Results
The Results
From a generic plan users abandon to a daily coach they keep.
Before
What health programs did before.
One static plan and a tracker that never reacted to a bad night's sleep. Users drifted off within weeks.
AFTER
What Decima does now.
A voice AI coach reads each user's biometrics, adapts the plan daily, and drops the next task on their calendar. Adherence climbs, and the team spins up new personas on demand.
Adherence
Higher user adherence
Data usability
Improvement in data usability
Content
Faster content alignment
Admin control
Admin configurability of personas
Frequently asked
It answers questions instantly around the clock, qualifies and captures leads in the conversation, and auto-escalates to a human when needed. It follows your brand voice and tracks interactions so you see what converts.
Ready to put a 24/7 AI assistant on your site?
30-min call. Bring the questions your customers keep asking and the leads you lose after hours. We will show you how Kodexia answers, converts, and escalates, and what launch looks like.
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